Problem Description:
You got the "Not Authorized " error when you open Plex Media Server x.xx.x from QTS, even it's a new installation.
See attachment for the screen capture. (Borrowed from internet, I forgot to take a screen capture for my error)

Root cause:
this Plex Server is having issue linking to your Plex account.

Fix:

  • 1. Make sure your Plex Media Server in running (you can check it from QTP app center )
    2.Install a SSH client o your PC. (Like https://www.putty.org/
    3. Connect to your QNAP by SSH
    4. Login with your qnap local account (admin by default) and password on ssh
    5. Open https://www.plex.tv/ from your PC browser
    6. Login with your Plex account
    7. Open https://plex.tv/claim from your PC browser. You will get a Claim Code from Plex associated with your Plex account. This code is valid for 5 minutes
    8. Back to your SSH session and run the following: 'curl -X POST http://127.0.0.1:32400/myplex/claim?tok ... TOKEN_HERE'. It will be something like

    CODE: SELECT ALL

    curl -X POST http://qnap451:32400/myplex/claim?token=claim-syVaZoKPyn3V-TAUzt7Z
    9. The claim process could take 10-20 seconds. Once done, you will get output like: '<MyPlex authToken="xxxxxxxxxxxxx" username="xxxxxxxxxxxxx" mappingState="mapped".............'
    10. Now you should be good to open your Plex from QTS and continue the setup of Plex like adding the libraries

https://forum.qnap.com/viewtopic.php?t=166612 

 

[HOWTO] fix the Not Authorized error for your Plex - QNAP NAS Community Forum

Plex allows you to aggregate all your personal media and access it anywhere you go. Enjoy your own media on all your devices with the Plex Media Server. Riverwave New here Posts: 7 Joined: Sun Jan 03, 2016 4:03 am Post by Riverwave » Tue May 31, 2022 12:2

forum.qnap.com

 

PLEX 캐시 폴더 변경

ln -s /path/to/move/plexmediaserver /var/lib/plexmediaserver
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